FAQ
1. How can I place an order? To place an order, follow these simple steps: a. Browse our site and add the items you wish to purchase to your cart. b. Once you're done, click the shopping cart icon at the top right of the page. vs. Follow the instructions to complete your order by providing the required information.
2. What payment methods do you accept? We accept payments by credit card, debit card and PayPal.
3. What are the delivery times? Delivery times depend on your location and the shipping method you choose. Details are available during the ordering process.
4. Can I return an item if I am not satisfied with my purchase? Yes, we accept returns within 30 days of receiving your order. See our returns policy for more information.
5. How can I track my order? Once your order has been shipped, you will receive a confirmation email with a tracking link. You will be able to follow the delivery of your package.
6. Can I cancel my order after placing it? You can cancel your order as long as it has not yet been shipped. Contact our customer service for assistance.
7. How can I contact your customer service? You can contact us via our contact form on the website or by email at [customer service email address].
8. Do you offer any promotions or discounts? Yes, we regularly run promotions and discounts. Check our “Promotions” page for the latest offers.
9. Where can I find information about the care and maintenance of the clothes I buy? You will find maintenance advice on the page of each product, as well as in our maintenance guide available on the site.
We hope these answers have cleared your doubts. If you require further information, please do not hesitate to contact us. We are here to help you !